High Paying Call Center Jobs are easy destinations for youngsters. Call Centers flourished when few American Companies outsourced their Call centre operations to India. The process of outsourcing their business to India brought about a huge reduction in costs since Labour in India was much Cheaper. Being an English-speaking nation finding the right Talent was also not a major challenge in Major cities. As the Metros have the maximum population of English-speaking people.
English speaking is the main criteria to get a call centre jobs in India. They were one of the first industries in India to select candidates that did not have Graduation as a minimum benchmark. Call Center pays better than many industries in India. As long as you had excellent communication skills fetching a Job in the Call Center Industry was an easy task.
Call Centers always on the lookout for Talent
The recruitment process is tedious with various tests that are conducted and Many rounds of Interviews. What they mainly check is your ability to speak and write English. They also check how well you can understand people who speak in a different accent from English speaking countries like USA and UK. It’s mainly US an UK based companies that set up Call centres in India.
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Since their selection criteria are mainly communication skills. The strangest aspect that you will see in the Call centre Industry is that people from various career streams will join here. Mainly because of the lack of jobs in their specific stream of education. And the high demand of people that the Call Center Industry requires at any given point in time.
Call centres are job haven for college dropouts or undergraduates
A lot of College dropouts from various education sectors join the Call Center Industry. Since many companies do not have a graduation criterion. Growth is very subjective from one Call Center to another. While some follow the practice of growth within the Company itself. Others choose to hire from other companies from within the Call Center Industry itself.
Although the scenario has changed in recent times with growing demand. Call Centers now pay much lesser than they paid when the Industry was initially set up. There are also a lot of rouge Call Centers in the market. Call Centers that are involved in fraudulent activities. One should be careful while selecting the Call Center that they want to join.
